What is Social Media?
Social Media is an online marketing channel designed to encourage social interaction.
Statistics prove increasing numbers of people are going online and engaging in some form of Social Media communication.
From blogs, micro-blogs, forums, communities and social networks; conversations are taking place, content is being shared and recommendations are being actively sought; and given.
Why is Social Media Important?
Social Media delivers not just an understanding of what your prospects and clients are talking about, but specifically what they are saying about you.
Consumers are talking about your brand whether you like it or not, the conversations are happening and you need to engage.
Clear evidence shows that brands who successfully engage in Social Media reap rewards of building trusted brand advocacy, increasing sales opportunities whilst gaining a rich understanding about their existing customers and future prospects.
Social Media: Where to Start?
Step 1 : Social Media Listening
The first step is to ‘listen’ to what is being said and from there plan how to engage in trusted conversations.
Listening comes in the form of Social Media Reports, developed from a tool kit of different measurement software applied with a scientific analytical approach.
Entering into any form of Social Media engagement without any listening is like driving blind in un-chartered territories and the upshot is that your brand, will most likely and unknowingly, commit Social Media blunders causing more harm than good, albeit unintentionally.
Step 2 : Social Media Engagement
After listening, comes engagement. Social Media engagement comes in many forms, including:
- Strategic Framework Established – from the listening report we can organise a strategic framework in which your Social Media activity operates both internally & externally.
- Social Media Training – depending on the levels of internal work to be undertaken and the knowledge required, your teams will need awareness training and specific training on the framework and their roles within it.
- Stakeholder Panel – in certain instances it is useful to involve external influencers to participate on a stakeholder panel giving direct input into ongoing strategy and needs from outside the business.
- Ongoing Listening, Analysis & Strategy Advice – monthly or quarterly listening updates in a more diluted form that the initial listening document, a re essential for updating future strategy.
- Social Media Dashboard – our monthly dashboard summarises your Social Media standing, your highlights and your KPI’s.
- Engage with 3rd Party Social Media – managed services fro Twitter, Youtube, Facebook, LinkedIn and other Social Media. We specialise in targeted growth and quality conversations with the right people engaging you in the conversations happening on relevant keywords and specific locations where conversations are happening.
- Content – we offer a full content creation service tailored and syndicated for Social Media and fully optimised for SEO. This includes blog management. The same service is available for online video creation.
- Social Media Platforms – we have a range of options and features of platforms that can be added onto your existing site or replace it.
- Community Management & Growth – We offer a full community management and growth service if your internal resources aren’t sufficient.
- Bespoke Facebook, Wiki’s, Games, Competitions, Questionnaires, Web & Mobile Apps.
Ronan Bryan of Cityzone questions David White of Weboptimiser on whats new in Social Media. Discover more about the ‘Freaky Line’ and how you can map your digital assets to your business plan.
How would you like us to help you increase your Social Media sell?
We have a range of ways we can help, from free ideas and suggestions, we are just a phone call away if you want someone to discuss your plans with, that’s easy, fast and free, or below there is a form to complete and we will call you.
It is possible to sell via Social Media, something that most don’t know how to do, lets talk, we have a lot of the answers and more case studies we can talk you through.
If you are ready to get started we can help with further guidance, online or in person training with your specific business community in mind. Speedy, efficient service designed for small businesses, departments and start ups.
If you are looking for fast, powered up results apply here.
Let’s make contact
Please complete the form below and we will get in touch as soon as possible to show you how we can help your business thrive and survive with social media, it’s where you might have found us.
We look forward to discussing one of our favourite subjects – Social Media, after all, there is a lot of SEO in Social Media. We have been pioneering since the industry first started. It’s true to say, you will not find anyone else with our depth of Social Media Marketing capability or experience.