Email Marketing

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2009-06-16 Two-thirds of email marketing
The majority of email marketing executiv...

2009-06-15 Report: US email marketing
A new forecast has predicted that the US...

2009-06-08 Study: Most firms to focus
A new report from Forrester Research has...

2009-06-05 Social media buttons in email
Placing social media sharing buttons wit...

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Clients

  • sky
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  • IBM
  • Virgin Money

In Email marketing the language you use is key. It is for this reason that your emails need to be benefits led and not sales led. Sales led ends up in price discount offers, whereas benefits led communications ends up in sales.

Too many marketers bombard their potential customers with 'buy now' cliche as opposed to intelligent benefit led propositions that combine to make mouth watering offers.

Benefits led communications

Focus on core benefits

Due to the interactive nature of online marketing, it is possible to focus on one group of closely related benefits.

With email you can directly relate to potential consumer needs rather than blasting an entire product range, hoping for the best.

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Email marketing is a two way street. If you receive emails from consumers you must respond, failure to do so can result in loss of market share and damaged reputation.

If it is you who initiates emails, it is also you who can stop initiating further emails if it gets too busy - remember it is your email campaign and you can change it, just be nice about it.

Managing Email

Avoid prevarication

Tricky situations occur with customers about a range of things that range from delivery to charges. You must answer these type of enquiries.

You must work out your position, it is better to respond with a half answer and a promise to complete the answer than not to answer.

Respond to enquiries

Responses should always be speedy, it could go either way, their concerns and worries could grow or their needs could dissipate.

View an email from a prospective client is a test to see how you respond, they are asking to engage because they want an answer, their answer could be your sale.

Email provides the opportunity to stay in touch, it enables you to talk to people who are researching those that are looking to buy in time and existing customers.

You can also ask those same people to recommend others, forward a page to a friend, or log in and open an account.

Mail often

Subscribers will forget

Leaving too long an interval between each mailing leads your subscribers to forget who you are.

Subscribers will stop reading your messages, or worse unsubscribe.

Don't send too often

The frequency that you send an email depends on what you have to say and time is always an issue, so use it to your advantage.

Send too many emails for no reason and your subscribers will consign your emails to junk.

Email marketing is a two way street. If you receive emails from consumers you must respond, failure to do so can result in loss of market share and damaged reputation.

If it is you who initiates emails, it is also you who can stop initiating further emails if it gets too busy - remember it is your email campaign and you can change it, just be nice about it.

Managing Email

Avoid prevarication

Tricky situations occur with customers about a range of things that range from delivery to charges. You must answer these type of enquiries.

You must work out your position, it is better to respond with a half answer and a promise to complete the answer than not to answer.

Respond to enquiries

Responses should always be speedy, it could go either way, their concerns and worries could grow or their needs could dissipate.

View an email from a prospective client is a test to see how you respond, they are asking to engage because they want an answer, their answer could be your sale.

Cross Media Optimisation

Internet World

Cross Media Optimisation combines pay per click and search engine optimisation can boost returns by as much as 40%.

Time and again we have helped customers employ more than one type of optimisation - simultaneously to great effect.

As online competition and prices rise, it is more and more important to maintain competitive edge online. We have the smarts and the experience.


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    Email News - Latest


    2009-06-16 Two-thirds of email marketing
    The majority of email marketing executiv...


    2009-06-15 Report: US email marketing
    A new forecast has predicted that the US...


    2009-06-08 Study: Most firms to focus
    A new report from Forrester Research has...


    2009-06-05 Social media buttons in email
    Placing social media sharing buttons wit...